Refund policy

ALL SALES ARE FINAL.

Due to the nature of our products, all sales are final and we do not offer refunds or exchanges.

However, your satisfaction is important to us. If you experience an issue with your order or believe you have received an incorrect or defective item, please contact us as soon as possible. We are always open and willing to review your concerns and work toward an appropriate resolution when applicable.

Please note that any concerns regarding an order will be reviewed on a case-by-case basis. Products that have been worn, installed, cut, colored, chemically altered, shampooed/ conditioned or otherwise modified from their original condition may not be eligible for a replacement or other resolution.

Please carefully review your order before completing your purchase, including:

• Product selection

• Length

• Texture

• Color

• Quantity

• Shipping address

By placing an order with Royal Beauty Hair Company, you acknowledge and agree to these terms.

If you receive an incorrect item due to an error on our part, please contact us within 48 hours of delivery with your order number and clear photos of the item received. Hang tags must be intact. We will review the issue and provide an appropriate resolution. We stand behind the quality of our products and want you to feel confident when shopping with Royal Beauty. If there is ever a genuine issue with your order, please reach out so we have the opportunity to make it right.