Refund policy

Returns, Refunds & Exchanges

ALL SALES ARE FINAL.

Due to the hygienic nature of our products, we do not accept returns, refunds, exchanges, or cancellations once an order has been placed.

Please carefully review your order before completing your purchase, including:

  • Product selection

  • Length

  • Texture

  • Color

  • Quantity

  • Shipping address

By placing an order with Royal Beauty Hair Company, you acknowledge and agree to these terms.

If you receive an incorrect/ defective item due to an error on our part, please contact us within 48 hours of delivery with your order number and clear photos of the item received. Hang tags must be intact. We will review the issue and provide an appropriate resolution.