FAQs

We offer a variety of high-quality hair extensions, including virgin bundles, lace closures and frontals, lace wigs, and raw hair extensions. Our extensions come in various lengths, textures, and shades to match your natural hair or to achieve your desired look.

Choosing the right extensions depends on your hair type, lifestyle, and desired look. Always consult with a licensed professional for recommendations on what's needed to achieve a desired look. Want our advice? Email us at royalbeautyhairco@gmail.com. We’ll help you select the perfect extensions based on your needs.

With proper care, our high-quality hair extensions can last anywhere from 1-3 years or more. The lifespan also depends on the type of extensions and how often they are worn along with the proper care.

The number of bundles needed depends on your desired style and the lengths you purchase. As a general guide:
10"–16": 2–3 bundles
18"–22": 3 bundles
24" and longer: 3–4 bundles for a fuller look
If you're purchasing a closure or frontal, you may need fewer bundles depending on your desired fullness. For most looks and textures, this guide is accurate.

Yes! All of our extensions are made from 100% human hair, so they can be straightened, curled, and styled just like your natural hair. However, we recommend using heat protectants to keep the hair healthy and prevent damage.

To keep your extensions in top condition: -Gently detangle your hair from ends to root before washing. -Use sulfate-free, hydrating shampoos and conditioners. -Avoid rubbing or tugging the hair when washing. -Let your extensions air-dry when possible, or use low heat. -Store extensions in a cool, dry place when not in use.

Yes, since our extensions are made of human hair, they can be dyed or toned. We recommend having this done by a professional stylist to avoid damaging the hair.

Once an order has been placed, we cannot guarantee that changes or cancellations can be made. If you need to make a change or cancel your order, please contact us as soon as possible. If your order has not yet entered processing or fulfillment, we will do our best to accommodate your request. Once an order has been processed, prepared, or shipped, changes and cancellations are no longer available. Please carefully review your order details, including your products, lengths, textures, wig size, and shipping information before completing your purchase.

Most orders are processed within 1–3 business days. However, certain items—including custom wigs, longer lengths, specialty textures, and made-to-order products—may require additional processing time. Once your order has shipped, you will receive a confirmation email with tracking information.

Yes! Local pickup is available for select in-stock items only. When browsing products, please pay attention to if the button says "PRE-ORDER" or "ADD TO CART". If the button says add to cart, this means it is on hand. If the button says pre- order, this means it is not carried on hand.

When browsing products, please pay attention to if the button says "PRE-ORDER" or "ADD TO CART". If the button says add to cart, this means it is on hand. If the button says pre- order, this means it is not carried on hand. You are welcome to email us before placing your order to verify whether an item is currently available for local pickup.

Eligible in-stock pickup orders are typically ready the same day or the next business day during normal business hours depending on when the order was placed and when it is fulfilled. Please do not come to the salon until you receive your ready for pickup confirmation. This ensures that you have all of the pickup information you need and that your order is packed and ready for your arrival.

Once you receive your Ready for Pickup notification, your order must be picked up within 3 business days. If your order is not picked up within the 3-day timeframe, your order will be canceled and refunded minus any applicable processing fees, and the items will be restocked and made available for purchase. If you need additional time to pick up your order, please contact us before the 3-day pickup period ends. We are happy to work with you when advance notice is provided.

Local pickup is available Tuesday–Saturday from 10:00 AM–5:00 PM once you have received your Ready for Pickup notification. Because salon availability may vary throughout the day, we recommend reaching out prior to heading to the salon to confirm that someone is available to assist with your pickup. Please do not arrive for pickup before receiving your Ready for Pickup notification.

We offer standard shipping options for all our products. Orders are processed within 3-5 business days, and shipping typically takes 1-3 business days depending on your location. You will receive a tracking number once your order is shipped.Please note that processing time and shipping time are separate.

We do not currently offer international shipping.

Due to the nature of our products, all sales are final and we do not offer refunds or exchanges. However, your satisfaction is important to us. If you experience an issue with your order or believe you have received an incorrect or defective item, please contact us as soon as possible. We are always open and willing to review your concerns and work toward an appropriate resolution when applicable. Please note that any concerns regarding an order will be reviewed on a case-by-case basis. Products that have been worn, installed, cut, colored, chemically altered, or otherwise modified may not be eligible for a replacement or other resolution. We stand behind the quality of our products and want you to feel confident when shopping with Royal Beauty. If there is ever a genuine issue with your order, please reach out so we have the opportunity to make it right.

If your package is delayed or missing, please contact us immediately with your order number and tracking information. We will work with the shipping carrier to locate your package and ensure it arrives safely. We are not liable for missing orders if delivery confirmation was received from the carrier.

Due to the nature of our products, all sales are final and we do not offer refunds or exchanges. However, your satisfaction is important to us. If you experience an issue with your order or believe you have received an incorrect or defective item, please contact us as soon as possible. We are always open and willing to review your concerns and work toward an appropriate resolution when applicable. Please note that any concerns regarding an order will be reviewed on a case-by-case basis. Products that have been worn, installed, cut, colored, chemically altered, washed or otherwise modified may not be eligible for a replacement or other resolution. We stand behind the quality of our products and want you to feel confident when shopping with Royal Beauty. If there is ever a genuine issue with your order, please reach out so we have the opportunity to make it right.

If we made an error with your order, please contact us within 48 hours of delivery with your order number and photos of the item received so we can review the issue. All tags and packaging must remain intact.

If we made an error with your order, please contact us within 48 hours of delivery/ pickup with your order number and photos of the item received so we can review the issue. All tags and packaging must remain intact.

Yes! Our licensed stylist has experience in installing all types of extensions. Book an appointment on the BOOKING tab.

Depending on the type of extensions you have, maintenance is typically recommended every 2-3 weeks for all services. This will help keep your extensions looking flawless and prevent damage to your natural hair.

No, we do not offer removal services.

Booking for the next month opens on the last Sunday of the month at noon.

Yes! We offer select hair-included services, allowing you to book your appointment and purchase the hair needed for your desired look all in one place. A 50% deposit of your total balance would be required for all hair included services. Availability and hair options vary depending on the service selected. Please review the details listed under each hair-included service before booking to ensure you select the option that best fits your desired look.